ICC WARRANTY INFORMATION

All Negrini of Italy products (Negrini branded cases) are warrantied by International Case Companies (ICC) Limited Lifetime Warranty. Negrini case products are guaranteed against defects in workmanship and materials for the life of the original purchaser. This guarantee is voided (as determined by ICC) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear or tear that might occur (including but not limited to exterior scratches, interior foam and fabrics). Using your Negrini case or Negrini case product for any purpose other than transporting or storing your firearm is considered abuse and may void your warranty.

OEM WARRANTY INFORMATION

International Case Company (ICC) does not warranty Negrini manufactured OEM cases (including but not limited to Beretta, Benelli, Perazzi, Caesar Guerini, Browning, Blaser etc). If you have an issue with a OEM product please contact the respective manufacturer.

WARRANTY CLAIMS

All warranty claims should be directed to the ICC office. U.S. claims should be sent prepaid and insured. For international claims: call, write, or email ICC’s Warranty Dept. for information.

We are not responsible for lost or stolen packages that do not arrive to our facility.

ICC reserves the right to the repair or replacement of a product at our discretion. Products that are discontinued and not repairable will be replaced with a gift certificate of the last MSRP or SALE value, as determined by ICC, which can be used for a future purchase.

LOCK GUARANTEE

Negrini gun case locks are all pre-tested and in full working order from the factory. Our locks are TSA accepted and International airline approved. The locks are very precise to the combination that they are set at. So make sure you follow the appropriate instruction either the green instructions included in the case or our web site tutorial.

In the event your lock malfunctions and will not open to a combination that you set. DO NOT BREAK THE LOCK. THIS WILL VOID YOUR WARRANTY. Most likely the combination is just “one off” from what you believe it is set at. ICC and Negrini srl are not responsible for damage to your case or locks due to misuse. Please call us at 585.905.3161 for further assistance.

ICC offers replacement locks for $20 in the event you break your lock. Or you can mail your case into our Repair Center for a lock replacement at your cost.

LOCK OPENING SERVICE

ICC offers a lock opening service for our products at the minimal charge of $15.00. Please call us at 585.905.3161 for further assistance.

EXAMPLES OF NON-WARRANTED ITEMS

Rusted/spotted/stained materials or leathers, broken or bent latches, locks or hinges due to misuse, scratched ABS or Polypropylene, torn, ripped or deteriorated leather, upholstery & foam, and cordura nylon covers.

COSTS

ICC will pre-determine the cost of repair or replacement of non-warranted items and communicate the estimated cost to the customer before any work is performed.

WARRANTY/REPLACEMENT PLEASE DO THE FOLLOWING

Contact our Warranty department via email warranty [at] negrinicases.com. Please tell us what the issue is. We will respond with directions on a warranty repairs or replacement.

WHEN RETURNING PRODUCT FOR

Warranty Replacement (if applicable)

Include a brief note inside your package stating what you are returning, the claimed defect and how it failed. Also, include inside the package, your name, address, daytime phone number and email address to reach you in case we have any questions.

If the item has sentimental value, please state that in the note. In some cases, items are replaced.

SEND ALL WARRANTY REPLACEMENT CLAIMS TO

International Case Company LLC
Attn: Warranty Dept.
749 Phillips Rd
Suite 200
Victor, NY 14564
USA

WARRANTY REPAIRS (IF APPLICABLE)

All warranty repairs should be sent to our OFFICIAL Repair Center:

SEND ALL WARRANTY REPAIRS TO

Lyon Enterprise – OFFICIAL Service & Warranty Center
70 Orcuttville Rd
Stafford Springs, CT 06076
(contact) Jimmy Lyon
Ph: 860-933-3687

FOR ANY OTHER QUESTIONS, EITHER CALL, FAX, OR EMAIL ICC’S WARRANTY DEPARTMENT AT

Phone: 585-905-3161
Fax: 425-771-7689
Email: warranty[at]negrinicases.com

International Case Company, LLC reserves the right to change specifications, prices, and information on this website without notice. International Case Company is the Official Importing partner of Negrini srl of Italy

2 thoughts on “Limited Lifetime Warranty

  1. Bill Zbaeren says:

    Can you repair or reprogram locks on your cases? I have a combination lock that I can’t open and have bent to open.

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