Shipping, Returns, and Exchanges Policy
Shipping Policy
Thank you for shopping with us. We are committed to providing you with the best possible shopping experience and strive to ensure that your order arrives in a timely and secure manner. Please read the following information to understand our shipping policies and procedures.
1. Shipping Methods and Times
We offer standard shipping through various carriers, including but not limited to USPS, and FedEx. The estimated delivery time for your order will depend on your location, the shipping method you choose, and the availability of the products you order. We will provide you with an estimated delivery date during the checkout process, but please note that this is only an estimate and not a guarantee.
2. Shipping Rates
Shipping rates are calculated based on the weight and size of the items you order, as well as the shipping method you choose. Shipping rates will be calculated and displayed during the checkout process, and you will have the option to choose your preferred shipping method.
3. International Shipping
International shipping rates are calculated based on the weight and size of the items you order, as well as the shipping method you choose. Shipping rates will be calculated and displayed during the checkout process, and you will have the option to choose your preferred shipping method.
4. Order Processing Time
We strive to process and ship all orders as quickly as possible. Most orders will be processed and shipped within 1 business days after they are placed. Please note that we do not process or ship orders on weekends or holidays.
5. Order Tracking
Once your order has been shipped, we will provide you with a tracking number and a link to the carrier’s website so that you can track your package. Please note that it may take up to 24 hours for the tracking information to be updated.
6. Order Delivery
It is your responsibility to ensure that someone is available to receive the package at the delivery address you provide. If no one is available to receive the package, the carrier may leave it at the doorstep or a designated location, or they may attempt delivery at a later time. Please note that we are not responsible for packages that are lost, stolen, or damaged after they are delivered.
7 Shipping Address
Please ensure that you provide us with the correct shipping address at the time of checkout. We are not responsible for packages that are undeliverable due to an incorrect or incomplete address.
8. Shipping Restrictions
Some products may be restricted from shipping to certain locations due to local laws and regulations. We reserve the right to refuse to ship any products that are prohibited by law in your area.
If you have any questions or concerns about our shipping policies, please do not hesitate to contact us. Thank you for choosing to shop with us.
Need further assistance?
Contact us at [email protected] or call (833) 634-7464 for questions related to refunds and returns.
Return & Exchange Policy
Our returns policy is 15 Days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return and a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
1. PRINT RETURN AND EXCHANGE FORM
Print PDF document (red button), fill out and place inside your cases or with your product. This will help expedite your return or exchange.
Return and Exchange form2. FedEx Return Label
To complete your return, please fill out this short online form below (green button).
A FedEx label for your return is supplied at no charge via email for the Continental 48 States.
Please do not send your purchase back to the manufacturer unless directed to.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-4 business days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, click the button below and fill out this short form. An automated email with a label and instruction will be sent to you via email from FedEx.
Gifts
If the item was given as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
Need further assistance?
Contact us at [email protected] or call (833) 634-7464 for questions related to refunds and returns.